Your privacy is very important to us. This Privacy Policy explains how EKOSISI FASHION Online Store (“EKOSISI FASHION”, “we”, “our”, or “us”) collects, uses, shares, and protects your information. By visiting www.ekosisifashion.com (the “Site”) and using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect two types of information from users: Personal Information: Information that identifies you, such as your name, email address, shipping/billing address, phone number, payment details, etc. Non-Personal/Aggregate Information: Demographic data (e.g., age, gender, location, preferences) or data about your usage of the Site that does not identify you personally. Some data may be optional and used to help us improve our services and tailor your experience.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your order or account
Improve our services, offerings, and customer experience
Conduct marketing and promotional outreach (you can opt out at any time)
Provide customer support
Prevent fraud and manage risk
Comply with legal obligations
We may also combine your data with information from other sources for these purposes.
3. Non-Personal Data and Analytics
We may collect anonymous usage data (such as IP addresses, browser type, referring pages, etc.) using cookies, web beacons, and other tracking technologies to understand how users interact with our Site and improve its performance. This information may be shared in aggregate form with trusted partners, but will not personally identify you.
4. How We Share Your Information
We may share your information with:
Trusted Third Parties: Including payment processors, delivery partners, analytics providers, marketing support, or customer service vendors—strictly for fulfilling services on our behalf.
Legal Obligations: If required by law, court order, or to protect the rights, safety, or property of EKOSISI FASHION, our users, or the public.
Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.
Fraud Prevention: With relevant parties to detect or prevent fraud or security breaches.
5. Cookies & Web Beacons
Our Site uses cookies and web beacons to improve functionality, remember your preferences, and analyze Site traffic.
Cookies: Small files stored on your browser to remember your activity or preferences. You can disable cookies in your browser settings, though some features may be limited.
Web Beacons: Small graphics used to monitor user behavior. These are used in combination with cookies to evaluate the effectiveness of our content and marketing.
6. Security
We take your privacy seriously and use industry-standard security measures such as SSL (Secure Socket Layer) to encrypt sensitive data (e.g., credit card information). While no method of online transmission is completely secure, we strive to protect your data to the best of our ability.
7. Your Choices and Opt-Out
You may:
Unsubscribe from promotional emails at any time by clicking the “unsubscribe” link or following instructions in the message.
Manage Account Settings:
Update or delete your information by logging into your account or contacting us.
Note: Transactional and service-related emails (e.g., order confirmations) cannot be opted out of.
8. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before submitting your data.
9. Use of Facebook Login and Sharing
If you log in or interact with us via Facebook:
Facebook may share information such as your name, gender, profile picture, friend list, and likes with us.
You may choose to share your shopping activity on Facebook. You can control what is shared using your Facebook settings.
EKOSISI FASHION is not responsible for Facebook’s handling of your data. Please refer to Facebook’s Privacy Policy.
10. Account Management
You can update your account details by logging into your profile. To deactivate your account, contact us directly. We may retain certain data for legal or business purposes.
11. Children Under 13
We do not knowingly collect information from children under 13. If you are under 13, please do not provide any personal data. If we become aware that a child under 13 has submitted data, we will delete it immediately.
12. Children’s Privacy
Our Site is not intended for children under 13.
We do not knowingly collect personal data from children. If we learn that a child has submitted personal information, we will delete it.
13. Unsolicited Information
Any public content you post (e.g., reviews, comments) is visible to others and not protected by this Privacy Policy. Please exercise caution when sharing personal data in public areas.
14. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here. Continued use of the Site constitutes acceptance of the revised terms.
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